Yes! All our jewellery is made from implant-grade titanium ASTM F136 or 316L surgical steel, which are both hypoallergenic and widely used for body piercings. No coatings, no cheap metals.

Anodisation is a safe colouring process that changes the surface of titanium using electricity, not dyes or coatings. It’s hypoallergenic and doesn’t affect the integrity of the jewellery — it just makes it beautiful and vibrant!

Yes – if you're purchasing anodised titanium, select the colour option available from the table colour on the product page.

Due to hygiene reasons, we do not accept returns or exchanges.
However, if your item arrives damaged or faulty, please contact us within 7 days of receiving your order with a photo and order number — we’ll sort it out for you. For more details, check our Returns & Warranty Policy on the main menu.

Orders are usually shipped within 2–3 business days. Standard delivery within Australia depends on your location.
Express shipping options are available at checkout.

Yes, once your order is shipped, you’ll receive a tracking number by email. Please allow up to 24 hours for it to activate.

Currently we only ship within Australia, but international shipping may be available soon — follow us on Instagram for updates!

Absolutely! We are happy to help you with any questions. You can chat with us on Whatsapp, DM us on Instagram, send an e-mail on naluapiercing@gmail.com or use our contact form on the website. We’ll get back to you within 1–2 business days.